Accugenix® Customer Portal Tutorials

Training Modules

Our interactive training modules below are designed to help you navigate essential portal features. Select the topic that interests you.

Getting Started

• Creating an Accugenix Customer Web Portal Account
• Finding Your Account Number
• Adding a New User to an Account
• Changing Your Password
• Viewing Your Current Pricing
• Changing Authority Level
• Tracking & Trending Import Metadata Manual
• Customizing Tracking and Trending Metadata (English)
• Customizing Tracking and Trending Metadata (Portuguese)
• Customizing Tracking and Trending Metadata (German)

Sample Submission

• Creating an Identification Request Form (English)
• Creating an Identification Request Form (Portuguese)
• Creating an Identification Request Form (German)
• Sending Your Samples – Global Locations
• Inactivity Notification

Sample Information & Reporting

• Tracking and Trending Overview (English)
• Tracking and Trending Overview (Portuguese)
• Tracking and Trending Overview (German)
• Creating an Organisms of Interest List
• Creating an Audit Trail Report

Portal User Manuals

For detailed instructions, the Accugenix Customer Portal User Manual is available in the following languages:

• English
• Chinese
• Korean
• Deutsch
• Español
• Français
• Italiano
• Português

Portal Mobile App User Manual

For detailed instructions, download our Accugenix Customer Web Portal Mobile App User Manual.

You can also visit the Accugenix Technical Reference Center where you will find links to technical notes and research presentations authored by our experts.

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