Our Quality System
Charles River has taken the necessary measures to protect our staff and to ensure our global Accugenix® facilities remain operational during the COVID-19 crisis. Additionally, business continuity plans are in place to support sample processing needs. We are adhering to our normal turnaround times to help the industry support market demand.
We are not currently offering on-site audits due to travel and visitor restrictions that promote social distancing. However, we have been successful in performing remote audits by utilizing a virtual tour of our Newark, Delaware facility.
Experience the Virtual Tour Request a Virtual Audit
Our Quality Assurance team is available to answer questions about our processes and explain how we address data integrity in our microbiology laboratories. We understand that quality systems of many pharmaceutical manufacturers are under increased levels of stress due to the current situation.
You can read more about regulatory compliance, quality standards, and accreditation of our global facilities.
Frequently Asked Questions (FAQs)
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How do I start sending my samples to an Accugenix® laboratory?
- Request a new account or add a new user to the account if necessary. Login information will be emailed to you.
- Prepare your samples using one of our guides.
- Submit your request via our web portal by following this tutorial.
- Ship your samples to one of our eight global labs by following the appropriate guide.
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Why is environmental monitoring important for pharmaceutical and medical device manufacturers?
Environmental monitoring is the best way to evaluate the state of microbial control at your manufacturing facility. Accurate microbial identifications are critical for understanding the usual microbial flora in your production environment so deviations from the norm or objectionable organisms can be apparent through tracking and trending of EM data.
A comprehensive EM program is one of the best tools for preventing final product contaminations and reliable microbial identifications are critical for resolving contamination investigations.