Centralized Access for Endotoxin Testing Documentation
The Microbial Solutions Customer Portal streamlines your access to validated documentation for Endosafe® reagents, instruments, and accessories. Strengthen your compliance and simplify recordkeeping by reducing the need to request individual files.
Use the portal to:
- Retrieve CoA for Endosafe reagents and cartridges
- Download CoQ for accessories
- Review SDS
- Access package inserts and kit documentation
- View operator manuals and user guides
- Submit or review warranty forms
Looking for an Endosafe document?
Learn how to quickly find the compliance documents you need for Endosafe testing in our customer portal.
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Endosafe® Support: First in Service
When customers evaluate QC suppliers, reliable support ranks among the top priorities. Our dedicated teams provide responsive guidance for every stage of endotoxin testing, from troubleshooting and order inquiries to regulatory and software assistance.
Customer Service
For orders, pricing, or shipment questions- Americas: [email protected] | +1.800.762.7016
- Europe, Asia, Australia: [email protected]
Technical Support
For help with methods, instruments, or software- Email: [email protected]
- United States: +1.800.762.7016
- Northern EU: +353 1 506 9700
- Southern & Central EU: 00.800.15.78.97.43
Need more information? Learn how Endosafe Technical Support ensures compliance and fast resolutions.
A Step-By-Step Process to Validating rCR Endotoxin Testing
In this webinar you'll learn how we beta tested and validated our animal-free Endosafe® Trillium™ recombinant cascade reagent (rCR) to surpass even the most stringent sustainability standards, setting the bar in QC for endotoxin testing and easy implementation.
WATCH NOW
DISPONIBLE EN ESPAÑOL
Frequently Asked Questions (FAQs) About the Microbial Solutions Customer Portal
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What is the Microbial Solutions Customer Portal?
The Microbial Solutions Customer Portal is a dedicated location to store and access documents relating to your Endosafe and Celsis® products, such as Endosafe CoAs for LAL reagents, Endosafe SDS, accessory products and cartridges, warranty forms, and package inserts.
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How do I find Endosafe CoAs, CoQs, and SDS?
Watch these videos to learn how to find Endosafe CoAs, CoQs, and SDS.
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Who do I contact if I can't find what I'm looking for on the Microbial Solutions Customer Portal?
- You may contact [email protected]
- For Endosafe technical support, email [email protected] or call 1.800.762.7016
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Where do I find more information?
You may find more information on our Endosafe technical resources page.
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